PartsBase is seeking a Manager of Customer Success to lead and develop a team of 4–6 Customer Success Managers supporting customers across APAC and the Middle East. This is a player-coach role that drives team performance, ensures smooth customer onboarding, drives platform adoption, and increases retention and growth. It's a great fit for someone who’s ready to step up as a people manager while still staying close to customers and results.
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ServiceNow is seeking highly motivated and professional individuals to join the Support Account Management (SAM) Services team. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
The Premier Success Manager (PSM) is the key customer advocate and the Leader providing high touch engagement for Extreme’s most valued and strategic customers. The PSM plays a pivotal role throughout the customer lifecycle, ensuring each phase is aligned with the customer’s success goals and supported by proactive engagement.
Manage MENA customers, proactively drive adoption and retention, and build relationships to ensure maximum impact. Work with Customer Success Managers and Account Directors as the primary partner contact; orchestrate efforts to keep adoption and usage high while driving value recognition. Provide best use cases and consulting to help partners use our products effectively.